First, let’s get one thing straight. Is there one ‘best recruitment software for agencies’? Well, the truth is a bit complicated because we think it is more accurate to advise recruiters to buy a recruitment CRM based on the agency’s need and the software’s features.
There are many great CRM software solutions in the market with sophisticated features and amazing reviews. This can be confusing to potential buyers. The smartest thing to do is to pick a CRM software for its ability to help solve existing problems and improve upon the services offered today.
To put it simply, the best software for recruitment agencies is one that helps improve a recruiter’s performance, solves all the recurring issues, and fits the budget. It is important to conduct meticulous research so that the final choice is the most appropriate one.
Implementing the best recruitment software is necessary to provide quality and quick service. The competition is high in recruitment. Talent sourcing, candidate engagement, hiring process – everything must be completed faster and better than the competition. Skilled candidates are quickly snapped up when they start looking for new roles.
Selecting a great recruitment agency software
There is no dearth of recruitment platforms in the market, and it can get confusing for the person in charge of picking the right one. But buying the best recruitment CRM is easy if you know beforehand what you are looking for.
Start by getting a close look at the common, recurring problems that most recruiters in the firm are dealing with. Budget is another critical factor that should be highlighted quickly. Successful recruiters are not limited to using just one piece of technology to achieve good work. They use a wide range of tools from video calling software to online skills assessment software to e-signature tools. Each of these recruiting tools is used to enhance the quality of the recruiter’s from evaluating candidate proficiency to strengthening candidate communication. Hence, it is vital that the CRM software that is finally chosen functions smoothly with the recruitment agency software.
Start-ups would be smart to go for cloud-based recruitment software. This enables recruiters to work flexibly from anywhere. All the data is one the cloud which is also maintained and updated by the service provider. Most vendors also offer SaaS which is a great advantage as it allows recruiters to pay for the use of the software by getting a licence per user instead of purchasing the CRM platform. Agencies can pay monthly or on an annual basis. The scalability factor is great for growing businesses and also for established firms who might want to cut back on some licences.
Another critical element that goes into choosing the best recruitment software for agencies is observing the functionality. It doesn’t do much for recruiters if the software advertises sophisticated features but is too complicated for the average recruiter to use properly. This is why booking the product demos that are offered for free is so important. Demos allow recruiters to check both the software features and functionality. Potential buyers get a better insight into the recruitment software once they see it in action.
One of the most overlooked factors when it comes to searching for a recruitment platform is the quality of post-implementation care. Recruitment is fast-paced. Even a small tech breakdown can cause problems. Nobody wants their best talent snapped up just because they weren’t able to access their recruitment software.
Recruiters will need their software vendors to be great with customer service. That means quick response, a helpful attitude, and problem-solving abilities. Many recruitment agency software suppliers have great products but lack good client support which can be very disheartening for customers.